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Sales Concierge
Talk to sales, support, and consultation teams from one channel
Use the shared concierge desk for product selection, payment assistance, order issues, follow-up requests, and repeat purchase reminders.
Realtime product advice, payment links, and delivery help.
Call Desk
Use for consultations, missed-call callbacks, and store-assisted orders.
Ideal for invoices, escalations, and long-form support requests.
What happens next
1. Bot or concierge qualifies your request and creates a CRM lead.
2. An agent is assigned based on channel, intent, and availability.
3. Checkout links, follow-ups, tickets, and campaign attribution stay in one timeline.
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